Shipping policy
SHIPPING POLICY
Last updated: September 6, 2026
MADE-TO-ORDER PRODUCTION
Every theNVSBLE product is made on demand after an order is placed. Please allow approximately 2–7 business days for production before your order ships.
Production times are estimates and may be longer because of product availability, order volume, customization, quality-control checks, or peak holiday periods. Production time is separate from shipping time.
ESTIMATED SHIPPING TIMES
After production is complete, estimated shipping times are:
• United States: approximately 2–8 business days
• International destinations: approximately 5–20 business days
Delivery estimates are not guarantees. Weekends, holidays, customs processing, severe weather, carrier disruptions, and other circumstances outside our control may cause delays.
SHIPPING DESTINATIONS AND COSTS
We ship to the countries and regions available during checkout. Available shipping methods and any applicable shipping charges are displayed before payment.
Shipping costs depend on the destination, product type, order size, and selected shipping method.
ORDER TRACKING
When your order ships, you will receive a shipping confirmation email containing tracking information when tracking is available.
Tracking information may take up to 48 hours to update after the carrier receives the package.
Orders containing multiple products may be produced at different facilities and arrive in separate packages with separate tracking numbers.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact us immediately at access@thenvsble.com. We will attempt to update the address, but changes cannot be guaranteed after the order enters production or ships.
If a package is returned because of an incorrect or incomplete address, an unsuccessful delivery, or because it was left unclaimed, additional reshipping charges may apply.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country.
Unless these charges are expressly displayed and collected during checkout, they are the responsibility of the recipient. theNVSBLE does not control customs charges or customs-processing times.
DELAYS AND LOST PACKAGES
If your order has not arrived by the estimated delivery date, review the tracking information and contact the shipping carrier when possible.
If the package still cannot be located, email access@thenvsble.com within 30 calendar days after the estimated delivery date. Include your order number and shipping details so we can investigate.
Packages marked as delivered are reviewed individually. Please first check the delivery location, household members, neighbors, and the carrier.
CONTACT
For shipping or delivery questions, contact: